Glpi recurrent tickets
WebDiscover GLPI! Quick guide. In this brochure you will find a short list of main GLPI ... Recurrent tickets Rack management Impact analysis Linked tickets *Control user without knowing the password ("Impersonate") API rest Canned responses Linked tickets Knowledge Base Ticket templates Linked problems Team management Linked projects … WebGLPI is an open source tool to manage Helpdesk and IT assets! Helpdesk GLPI contains a support service desk to manage incidents/requests with forms and SLAs. IT Asset Inventory (CMDB) GLPI let you manage hardware, software and data centers. Link Asset inventory to Helpdesk and import hardware automaticaly from the network.
Glpi recurrent tickets
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Web1. Go to your GLPI installation. 2. From the navigation menu, go to Configuration 1 > Collectors 2. 3. Click on the + 1 to add a new collector. 4. Collector configuration: 1 Enter the collector’s email address. 2 Activated the collector. 3 Mail server address. 4 Server Connection Protocol (IMAP) 5 Email recovery folder WebThis is a recurring Agile Coaching Session occurring every other Wednesday at 6:00 PM EST. Register to receive the zoom link via email. Description: This is an interactive …
WebGLPI has a rules engine which allows a number of actions and associations to be performed automatically (can be applied for tickets, assets, etc.). Dictionaries They are based on … WebTicket template: model that will be used for ticket creation; Start date: start date for ticket creation, mandatory; End date: optional, defines ticket creation end date; Periodicity: …
WebAs with inventory objects, templates are available for tickets. A ticket template allow to customize the ticket creation interface based on ticket type and category. The behaviors that can be modified are: list of fields which are mandatory to create the ticket; list of fields which value is predefined; list of fields which will be masked. Note WebOpening a ticket in GLPI A ticket can be opened: through the anonymous ticket opening interface, this interface being accessible by all non-authenticated users if GLPI general …
WebJan 4, 2024 · The recurring tickets are not being generated. The settings are the next: Status Runnig (always appears in this status) Last Run: (empty) Run Mode: GLPI Run …
WebYou can use recurrent tickets to make templates of the future ticket with the name of customers printer (or inventory number). Later, when ticket will be generated, you or your technician must link this ticket to real item (object) manually. boîte cauchardWebRead the Docs boite charalWebFeb 4, 2014 · UPDATE: It got created now with almost 4 hours late: 47894 01-07-2014 11:46 cron_ticketrecurrent Ticket 2739 successfully created UPDATE 2: Problem solved by changing the used method from GLPI to CLI in the related automatic action. Last edited by Mr.Sfigatto (2014-07-01 14:16:58) Offline gls tracking koldingboite chanelWebDec 4, 2013 · Re: Recurrent ticket I have exactly the same problem...I tried too change run mode from glpi and cli (with cron), and cron.log said it is working, but nothing happens, … gls tracking non funzionaWebNov 12, 2024 · ASSISTANCE> RECURRENT TICKET - Click on an existing recurring ticket. The item in question is the one highlighted below. After choosing the periodicity, click "save". boite cedric groletWebA change can be created either from a ticket form or a problem form, in tab Changes, or from menu Assistance > Changes. The form to create a change is similar to the ticket creation form and shares with it many terms: requester, watcher, assigned to, status, urgency, impact, priority, category. For more information see Manage tickets. boite chat thyroid